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Managing People at Work surrounds managers with just-in-time management training and professional leadership development. Our monthly newsletter and online management resources helps good managers attain the advanced skills they need to become outstanding leaders.

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Featured content below News & opinion below
Cover Story
Go beyond empathy to build trust
In training seminars, you’ve learned to acknowledge employees’ emotions. You know to say, “I see that you’re …,” and add “angry,” “concerned” or “hurt” to fit the situation.

Your Health
The risk of radiation exposure
In the year since an earthquake and tsunami triggered Japan's Fukushima Daiichi nuclear disaster, employees around the world are more aware of the dangers of radiation.

Red Flags
Put goal attainment in perspective
Setting ambitious goals for your unit and rallying everyone to follow through helps you lead effectively. Just don’t get carried away.

From the Trenches
A kick in the pants
Sonia, a manager at an insurance company, updates us about her efforts to motivate an employee who seems perpetually bored with his work.

Watch Out!
The limits of brainstorming
Decades of research have consistently shown that brainstorming groups think of far fewer ideas.

Motivate Me
Coach for better results by stepping back
Many managers equate coaching with showing employees a better way to perform a task.

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HarvardBusiness.org
How to Market to Someone Who Knows Everything
Friday, May 18, 2012 8:16 am


Management-Issues : News
Steer clear of extremes or everyone loses
Thursday, May 17, 2012 1:00 am
Few things are more frustrating than being on the short end of an unfair situation. And since those claiming to be the "99 percent" are making a lot of noise about how unfair things are, let's examine what they're taking about.

Penelope Trunk's Brazen Careerist
Attention to problems matters more than solutions to problems
Thursday, May 10, 2012 10:22 pm
Fortune magazine has started reporting about family in corporate life. We all know corporate jobs are messed up. Fortune magazine is a monument to how messed up corporate life really is. In November, Fortune wrote that the company that Sheryl Sandberg, a working mom, runs, has employees "on lockdown"¯ and their kids come to the office .

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Smart Solutions audio conference series
Job of the week below
FOR THE WEEK OF May. 18, 2012
Experienced Bookkeepers/sales personnel
BS Central Inc in New York, NY ... Read more.
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TOP Audio Conferences
Blog post below
September 27, 2010, 1:19 PM
Managing People at Work podcast: COMMUNICATION SKILLS—In praise of the paraphrase
September 17, 2010, 6:04 AM
The Hard Truth About Employees
September 14, 2010, 2:19 PM
Delivering Bad News Doesn't Need To Sting
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Podcasts below
September 27, 2010
COMMUNICATION SKILLS: In praise of the paraphrase

Want to impress your boss or a VIP? Paraphrase what the person just told you. By summarizing it succinctly, you demonstrate your rapt listening skills. In this podcast, we discuss the benefits or paraphrasing what others say—and how to do it in a seamless, effective manner. (6 min.)

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