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Managing People at Work surrounds managers with just-in-time management training and professional leadership development. Our monthly newsletter and online management resources helps good managers attain the advanced skills they need to become outstanding leaders.

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Featured content below News & opinion below
Learn From the Masters
Keep leading through change
It’s easy to lead when everything’s rosy. But in times of disruptive change, leadership requires a different skill set.

Watch Out!
Keeping the meddlers away
Your organization prides itself on its inclusiveness. Everyone is included in everything. But there's a downside. All that collaboration grinds your operation to a slow crawl.

Leading Teams
Transform talk into action
Teams can tell you everything you want to hear, yet when it comes to producing real results even the most earnest, well-intentioned teams can disappoint.

Resolve Conflict
Does your culture contribute to discord and divisiveness?
If you’re dealing with ongoing disputes, personal grudges and all-around ill will engulfing your unit, the culprit may be your organizational culture.

Your Communication Style
Accept bad news with aplomb
Nearly every manager’s day includes a little bad news. The real test is how you respond. Overreaction works against you. Losing your composure is even worse. Learn to control your response.

Motivate Me
Show a little warmth to tighten personal bonds
The traditional approach to motivating employees is to offer rewards if they work harder. Yet many workers won’t pay attention to incentives. What do they want?

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Stanford Knowledgebase
QOTD: Online Life Morphing with Real Life
Monday, February 8, 2010 4:00 am
“More of how we live our lives in the real world is morphing into our online social identities and how we use both established and emerging social technologies. "¦ The result is an even richer life "¦ both online and off.

Management-Issues : News
Keeping up appearances
Monday, February 8, 2010 1:00 am
A new study has found that far from making real improvements in corporate governance, many CEOs actively try to hoodwink equity analysts about the composition and independence of their boards.

Penelope Trunk's Brazen Careerist
Check-up for self-delusion
Sunday, February 7, 2010 10:41 pm
It's unbelievable to me that everyone continues to watch football when we know that men are getting genuinely, permanently, brain damaged. The game is tantamount to cockfighting, only with people instead of animals.

HarvardBusiness.org
Reinventing Invention
Friday, February 5, 2010 3:43 pm


Management IQ - BusinessWeek
Toyota: Sorry Seems to Be the Easiest Word
Friday, February 5, 2010 12:50 pm
Akio Toyoda, President of Toyota Motor Corporation, has apologized for his company's debacle surrounding design flaws with various car models. Should we praise someone who does what he or she is ethi ...

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Job of the week below
FOR THE WEEK OF Feb. 8, 2010
Sr. HVAC/Refrigeration Capital Project Manager
BJ's Wholesale Club in Natick, MA ... Read more.
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Hot Topic Training!
Blog post below
February 5, 2010, 4:41 PM
Toyota in Trouble
February 5, 2010, 12:46 PM
Managing People at Work podcast: MANAGING DIFFICULT EMPLOYEES—Get "competent jerks" to shape up
February 3, 2010, 3:04 PM
Runaway Job Titles
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Podcasts below
February 9, 2010
MANAGING DIFFICULT EMPLOYEES: Get "competent jerks" to shape up

Employees who demonstrate competency in terms of job performance—but who lack the maturity to conduct themselves professionally—pose a thorny management problem. These "competent jerks" may drive you crazy. You need to respond carefully to shut down (not encourage!) their antics. In this podcast, you'll learn how to rise above their behavior, tame their unpleasant personality and avoid ego clashes. (6 min.)

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