Webinars

Leading with Professional Presence: Everyday Etiquette That Shapes Team Culture  • Gain a clear understanding of the three levels of respect and how these traits show up at work.
• Speak with clarity and purpose in meetings and presentations while learning public-speaking strategies that earn respect and engagement.
• Communicate disagreement while maintaining high regard.
• Take ownership of your communication style and its impact.
• Shift etiquette from rule-based behavior to culture-shaping leadership.
• Clarify intent and expectations, reducing defensiveness and confusion.
• Set interactions up for success before they begin.  ...Read More

The FMLA Intermittent Leave Compliance Workshop  • Understand “real world” FMLA scenarios. We’ll explain how to manage the common FMLA problems you face daily and how to avoid potential legal pitfalls associated with overlapping state and federal leave laws.
• Use compliance tools correctly. Learn how to use the tools of compliance to address unscheduled and intermittent leaves (certifications, call-in rules, attendance procedures and more), and how to account for intermittent leave by the hour. It’s not as simple as you think.
• Proper certifications. Know what to do—and what not to do—when FMLA call-offs exceed the intermittent-leave certification you have on file (there’s new legal guidance).
• When to say no. Employees can use intermittent leave every day to change their schedule permanently. Know if and how you can say no to such demands.
• Know how to track time off. The FMLA and the PWFA allow pregnant workers short bursts of unscheduled leave. Learn how to track both concurrently.
• Learn all about the DOL’s latest opinion letters on intermittent FMLA leave and how to avoid the traps they identify. They lay out a path for the best (and worst) steps to complying with intermittent-leave laws.  ...Read More

Stop Managing, Start Coaching  • The difference between managing and coaching. Learn how shifting to a coaching mindset turns managers into leaders.
• A step-by-step coaching process. Follow a structured approach to guide and develop employees effectively.
• 3 core coaching skills every leader needs. Master the fundamental skills that elevate your leadership style.
• Coaching for promotions, growth and development. Identify high-potential employees and prepare them for future roles.
• Addressing poor performance with leadership and empathy. Correct problems while maintaining trust and motivation.
• Unique strategies for coaching remote workers. Keep distributed teams engaged and avoid Zoom fatigue.
• Creating a coaching playbook. Set measurable goals, energize your team and empower employees to succeed.  ...Read More

New Managers: Master the Art of Leadership, Communication & Team Building  • How to communicate clearly to boost performance and earn employees’ respect.
• Motivate those who report to you, not from a “management down” but from a “leadership up” perspective.
• Master remote leadership and establish an achievement mindset.
• Coach appropriately to address uncomfortable workplace situations in real time.
• Hold all team members to the highest performance and conduct standards.
• Create and sustain a culture based on trust, open communication and transparency.
• Ask the right questions that help you mentor any employee.
• How to administer progressive disciplinary action appropriately and, when necessary, structure terminations that will withstand legal scrutiny.
• Avoid rookie mistakes that can lead to hard feelings—or even legal trouble.  ...Read More

HR Investigations Workshop: Conducting Effective and Defensible Investigations  • Identify the key elements of an effective investigation. Understand the core components of a thorough investigation and when it’s necessary to launch one.
• Set up the investigation correctly from the start. Learn the steps to a structured investigation, including documenting the complaint and assigning the right investigator.
• Follow a clear interview process. Interviewing is at the heart of the investigation, so learn how to set the stage, ask clear questions and document specific details.
• Interview the key players. These include the complainant, witnesses and respondent—interviewing all parties is crucial.
• Safeguard against retaliation claims. To avoid retaliation claims, ensure corrective action has been taken and that you followed up with the complainant.  ...Read More