What's New 
Build a team that functions when you’re not in the room
Every decision waits for your input. Problems sit unresolved until you're available. Your absence creates a vacuum that brings work to a halt. You've become a bottleneck—and you're exhausted from...
Screen résumés faster without missing strong candidates
The stack of applications is overwhelming. You need to fill the role quickly, but thorough review takes hours you don't have. Rushing risks missing great candidates; going slowly delays everything...
Handle the employee who argues with every decision
Every decision becomes a debate. They question your judgment, challenge conclusions, and relitigate issues that have already been settled. Other team members are frustrated, meetings run long, and you're exhausted...
Give instructions that people actually follow
You explained what you wanted. They nodded and left. The work came back wrong. Now you're frustrated at their failure to listen, and they're frustrated at your unclear direction. Both...
Recognize the signs that a high performer is about to quit
Losing a high performer blindsides most managers. The resignation seems sudden, but the employee has usually been disengaging for months. By the time they give notice, it's too late—they've already...
Tools 
The EmployeeProblem Solver
This convenient resource helps you figure out the best way to handle more than 160 common situations so they don't turn into long-term managerial headaches.
Manager's TrainingLibrary
Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.
MultimediaTraining
Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.
