What's New 
Prioritize when everything feels urgent
Your to-do list keeps growing. Every item seems important. Multiple people are waiting on you. You're paralyzed by competing demands, unclear which to tackle first—so you end up responding to...
Position yourself for the promotion you want
Waiting to be recognized rarely works. Doing excellent work is necessary but not sufficient for advancement. People who get promoted typically do more than perform—they actively position themselves for the...
Make the right offer without overpaying
You've found the candidate you want. Now you need to make an offer that secures them without paying more than necessary or creating equity problems with existing staff. Get it...
Help employees set goals they’ll actually achieve
Annual goal-setting feels productive in January and forgotten by March. Employees set ambitious targets they never revisit, or safe goals that don't stretch them. The exercise consumes time without changing...
Address chronic lateness before it becomes the norm
One employee is consistently late. Others notice. Some start thinking: if they can get away with it, why can't I? What began as one person's habit threatens to become the...
Tools 
The EmployeeProblem Solver
This convenient resource helps you figure out the best way to handle more than 160 common situations so they don't turn into long-term managerial headaches.
Manager's TrainingLibrary
Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.
MultimediaTraining
Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.


