What's New 
Push employees beyond their comfort zone without pushing them away
Growth requires discomfort, but too much discomfort causes retreat. Your employee is capable of more than they’re currently doing—but they’re hesitant to stretch, preferring the safety of what they already know. Effective development means calibrating challenge carefully: enough to promote growth, not so much that it overwhelms. Understand why they’re staying safe Comfort zones exist... View Article
Run a team across multiple time zones
Your team spans continents. By the time your morning starts, some colleagues are ending their day; others haven’t woken up yet. Collaboration requires coordination that co-located teams take for granted. Managing distributed teams successfully means designing intentionally for distance. Establish core overlap hours Identify the window when everyone can reasonably be available—even if it’s just... View Article
Take on a high-visibility project without overcommitting
A high-profile opportunity is available—the kind that gets noticed by leadership and accelerates careers. You want to say yes, but you’re already stretched. Taking it on risks overcommitting; passing risks missing a career moment. The key is saying yes strategically, with clear boundaries that make success possible. Assess the true time requirement High-visibility projects often... View Article
the candidate who interviews better than they work
Some people are exceptionally skilled at interviews. They’re articulate, confident, and impressive in the room. But their interview performance far exceeds their actual work performance—and you don’t discover this until after you’ve hired them. Identifying this mismatch before making an offer requires looking beyond polish to evidence. Focus on specifics, not general impressions Great interviewers... View Article
Manage the employee who overpromises and underdelivers
They say yes to everything. They commit to ambitious timelines. They assure you everything is on track—until suddenly it isn’t. The gap between what they promise and what they deliver creates constant disappointment. Breaking this pattern requires addressing both the behavior and the underlying causes. Name the pattern directly Don’t dance around it. “I’ve noticed... View Article
Tools 
The EmployeeProblem Solver
This convenient resource helps you figure out the best way to handle more than 160 common situations so they don't turn into long-term managerial headaches.
Manager's TrainingLibrary
Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.
MultimediaTraining
Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.
