What's New 
Tools
The EmployeeProblem Solver
This convenient resource helps you figure out the best way to handle more than 160 common situations so they don’t turn into long-term managerial headaches.
Manager's TrainingLibrary
Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.
MultimediaTraining
Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.
Features 
Featured Content
Your 5-step plan to defuse a toxic employee
Just as a toxic chemical permeates an area and dangerously affects anyone around, the words and actions of a toxic employee negatively impact a workplace. The problem goes beyond the unpleasant individual. Toxicity spreads in a pervasive way that lowers morale, increases stress levels and frustrates some co-workers to the point of quitting.
Ask "Z"
How to get your team to huddle up again
Q. I’m starting to feel like a football coach who has “lost the locker room.” After a couple of projects went very bad, I sense the staff has lost faith in me. What can I do?
The Savvy Manager
Employees are ignoring the rules! How to deal with it
Generally there are two types of rule-breakers: those who unwittingly break them (a quick reminder will set them straight); and those who knowingly break them (a tougher job for you). Here are some guidelines to deal with the latter.
