What's New 
Manage your time when your calendar controls you
Your days fill with meetings. By the time you’re done with scheduled commitments, there’s no time left for actual work. You’re constantly reactive, never proactive. The calendar owns you rather than the other way around. Reclaiming control requires treating your time as a resource you manage, not something that happens to you. Audit where your... View Article
Ask for a raise without damaging your standing
You believe you’re underpaid relative to your contribution. You want to address it—but you’re worried that asking will seem presumptuous, damage your relationship with your boss, or mark you as mercenary rather than committed. Asking for a raise can actually enhance your standing if done thoughtfully. Build your case before the conversation “I want more... View Article
Know when to stop interviewing and make the hire
You’ve interviewed several candidates. Some were clearly wrong; others could work. But you’re waiting for the perfect candidate who might not exist—and meanwhile, the role stays empty and work piles up. Knowing when to stop searching requires recognizing the costs of delay and the reality of imperfect information. Recognize the cost of an empty seat... View Article
Manage the brilliant employee who’s terrible to work with
Their work is exceptional. Their interpersonal skills are not. They alienate colleagues, create conflict, and make collaboration painful—but their output is so valuable that you hesitate to address the problem. Brilliant jerks present a genuine dilemma: tolerating them damages the team; losing them loses capability. Calculate the true cost of their behavior Individual brilliance is... View Article
Address the employee whose attitude poisons the team
They’re not necessarily underperforming on paper, but their negativity drags everyone down. Constant complaining, cynicism about initiatives, subtle undermining of colleagues—their presence makes the whole team worse. Toxic attitudes are performance issues, even when the work product looks acceptable. Recognize that attitude is a performance issue Managers sometimes feel they can only address concrete output.... View Article
Tools 
The EmployeeProblem Solver
This convenient resource helps you figure out the best way to handle more than 160 common situations so they don't turn into long-term managerial headaches.
Manager's TrainingLibrary
Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.
MultimediaTraining
Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.
