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Tools
Problem Solver
This convenient resource helps you figure out the best way to handle more than 160 common situations so they don’t turn into long-term managerial headaches.
Library
Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.
Training
Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.
Features
Featured Content
Managing difficult teams: Tactics to transform challenging situations
Managing teams with varied talents and personalities offers the opportunity to leverage each to its fullest potential. But differing work styles and engagement levels can create tensions in teams that undermine their ability to be productive. Worse, it can contribute to an unpleasant work environment. If you find yourself leading a difficult team, these strategies can help you lead with less stress and more success.
Ask "Z"
How to get your team to huddle up again
Q. I’m starting to feel like a football coach who has “lost the locker room.” After a couple of projects went very bad, I sense the staff has lost faith in me. What can I do?
The Savvy Manager
Employees are ignoring the rules! How to deal with it
Generally there are two types of rule-breakers: those who unwittingly break them (a quick reminder will set them straight); and those who knowingly break them (a tougher job for you). Here are some guidelines to deal with the latter.