What's New 
Make decisions faster without being reckless
Analysis paralysis is real. You gather more data, consult more people, consider more angles—and the decision never gets made. Meanwhile, opportunities pass and problems fester. The cost of delay often...
Lead a team you inherited from someone else
You've taken over a team built by someone else—different management style, existing relationships, established norms. Some team members are skeptical; others are hopeful; all are watching to see what changes...
Check references that actually reveal something useful
Reference checks often feel like a formality. You call, ask generic questions, get generic positive responses, and learn nothing you didn't already know. The candidate obviously chose references who would...
Give autonomy without losing visibility into the work
You want to empower your team to work independently. But you also need to know what's happening—to catch problems early, report upward, and ensure things don't go off track. Too...
Conduct the termination conversation with dignity
You've made the decision. The documentation is complete. HR has signed off. Now you have to sit across from someone and tell them they no longer have a job. It's...
Tools 
The EmployeeProblem Solver
This convenient resource helps you figure out the best way to handle more than 160 common situations so they don't turn into long-term managerial headaches.
Manager's TrainingLibrary
Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.
MultimediaTraining
Learn the easy way with a trove of video and audio recordings exclusive to the issues you face.
