MANAGING DIFFICULT EMPLOYEES: Too much gossip, too little work

In uncertain economic times, workers are understandably anxious and more apt to gossip about their job security and other concerns. Your job as manager is to keep them focused on productive work, not time-squandering gossip. In this podcast, you’ll learn how to shut down the rumor mill by building trust with employees, rewarding them for coming to you with their concerns (rather than gossiping with peers) and modeling the kind of behavior you want them to emulate. (6 min.)

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