Coaching & Motivating

Why and how to encourage snitching

February 22, 2017
Do you encourage “whistle-blowing”? You should. Your employees are likely to witness unethical behavior that could sink your organization.

A fresh start through spring cleaning

February 9, 2017
A spring cleaning can work wonders for both morale and environment.

Make work more appealing

February 9, 2017
Yes, your employees have jobs to do. But there’s no reason why you couldn’t put a little zing into their daily grind to keep up morale.

The teamwork checklist

February 8, 2017
As you work to build a team, keep these points in mind.

5 basic ingredients in effective leadership

February 6, 2017
It’s simple. If you are unable to connect to people on a basic level, you won’t be a good leader.

8 ways to say ‘No’ to employees without damaging morale

January 29, 2017
As a supervisor, you have many opportunities to affirm the ideas and actions of your employees. But sometimes, you need to say “no.” The challenge is to learn to say “no” without losing the goodwill and enthusiasm of your employees.

Workplace problem? Get team to attack it

January 13, 2017
One powerful way to extract your team members’ best ideas, suggestions and efforts is to conduct a problem-solving meeting based on a definite agenda and guidelines.

What’s your period/question mark ratio?

January 13, 2017

As an executive coach, I was working with Phil, director of finance for his company. He shared frustrations he was having with one of his staff accountants, Melinda. “She gets defensive so easily,” he said. “I have trouble speaking with her about performance issues.” I suggested we do a role play…

How patient should I be with a new hire?

December 31, 2016
Q. The last person I hired doesn’t seem to be catching on as fast I’d like. Any guidelines as to how long I should give him? — J.J., Maryland

Are you treating employees like adults?

December 22, 2016
The most effective form of supervisor/employee relationship is also the simplest and most accurate: adult-to-adult.