July 1, 2004
Chances are your new hires get at least some on-the-job training from experienced, high-performing team members. Those same veterans are also often the employees who are chosen to attend advanced training programs, and then asked to share their new knowledge with their colleagues. But are they good trainers?
May 1, 2004
A new project gets started, a new division is created, new staff come on board—and voila! A team is born. As with newborn babies, the first weeks of these new teams’ lives can be critical for future success.