October 14, 2022
Leaders all have one thing in common: They have great communication skills. That’s probably why they segued into a leadership role in the first place. Poor communication can ruin employer-employee relationships and lead to high turnover and low morale. But there’s a fine line.
September 30, 2022
As tempting as it is to storm into your boss’ office or fire off a passive-aggressive email to an insufferable co-worker, rash, emotional responses don’t solve problems. There’s a better approach to handling difficult conversations at work, Chris Capossela, Microsoft’s chief marketing officer, argues—and it starts with clear, confident communication.