Communication

Five Steps to Build Trust with Your Team

February 1, 2013
Building trust is a critical part of leading a high-functioning team. Here are five steps to create an atmosphere of trust in the workplace.

Confronting the career development conundrum

January 1, 2013
Career development appears at the top of many lists. Unfortunately, the lists tend to be focused on what employees desperately want but are not getting from their managers.

Four Tips for Advanced Public Speakers

January 1, 2013

Rookie public speakers read from a written speech. They stand at the podium as if they’re glued there. They go on too long, and their presentations are filled with “ums” and “ahs.” Veteran public speakers have transcended these novice mistakes.

Keys to Shorter Meetings

January 1, 2013
You want to cover as much as possible, but marathon meetings take up valuable business hours and often leave participants frustrated or bored. Achieve better results in less time with these three strategies:

Show Employees You Care

December 1, 2012
The holiday season is a perfect time to show your team members how much you value their hard work and dedication. Don’t despair if there’s no budget for presents or if company policy prohibits giving gifts.

How to Lead a ‘Wicked Good’ Meeting

December 1, 2012

“Most meetings start late, run long and don’t achieve much,” says management consultant Mike Richardson. He offers these tips for developing productive meetings that accomplish your objectives:

The Key to Turning Negative Situations Around

December 1, 2012
Have you ever been blindsided by a comment that someone makes— particularly if it’s offensive or not true? How do you handle it? Do you react with a defensive explanation? There’s a better way: Ask a question. It will disarm the critic, give you time to think and allow you to better understand the accuser’s meaning.

Are you always raising your voice?

November 1, 2012
You know when you raise your voice at the office, right? Not always. People who yell usually grew up in a home where the typical way of communicating was to shout at each other.

Helping the community yields a win-win for employers

November 1, 2012
Employees of all ages, but especially mil­lennials, are quick to change jobs if they feel bored, unappreciated or not part of a team. A great way to keep everyone engaged and committed is through com­pany volunteer programs.

Are You Prepared to Handle a Crisis?

September 1, 2012
When a crisis arises, a manager must be prepared to step up and lead the teams.