Communication

Bank stops chitchat in Span­ish, pays $295k

November 25, 2014
A Minneapolis Wells Fargo employee, who is His­panic, complained to the bank’s human resources department that her supervisor told her not to speak Span­ish during her non-duty time, according to a lawsuit filed by the U.S. Equal Employment Opportunity Com­mis­sion.

Don’t let a meeting go without feedback

November 18, 2014

We’ve all been in meetings that wasted our time. And we’ve said so—after the meeting, when it was too late. Here’s how to get that feedback on your own meetings when you need it.

Communication takedown

October 28, 2014
The business world you work in today may be very different than the environment in which you began your management career. Here are ways to ensure you’re still following the etiquette norms all professionals should know.

Employee too chummy?

October 2, 2014

Overfriendly staff members can pose a real dilemma for managers. How can you keep a professional distance and avoid the appearance of favoritism, yet still make sure you don’t alienate the employee? Here are tips that can help.

7 great meeting icebreaker tips

September 22, 2014
Getting meeting participants comfortable with one another and ready to work can be a big challenge, particularly when individuals don’t know each other or have worked together only once or twice. Here are icebreaker tips to move past that awkward stage and get things rolling.

Rumors rampant? You can control it

September 12, 2014
Just because there is nothing you can do to completely eliminate gossip from your workplace doesn’t mean you shouldn’t do a thing about it.

Be a better manager instantly–using only a screwdriver

July 28, 2014
There are very few ways to improve as a manager through the use of something you have rolling around that cheap home toolkit your brother-in-law bought you for your birthday, but these simple steps will kick off an improvement project that should hold up through your entire career.

Four words to better trust

July 25, 2014
By asking this one question, you let people know that you value their input, respect their opinions and have an open mind toward solving problems.

Improve your hallway persona

July 22, 2014
In the office, there are those who smile and say hello when they pass you in the hallway, and those who don’t…

Go ahead, let them butt heads!

April 24, 2014
Employee conflict can be a healthy stimulus toward innovative solutions and a freer atmosphere in which to constructively disagree. David Roth, CEO of AppFirst, says there are five things he’s learned about it.