Communication

Avoid sending 3 unintended negatives

January 2, 2020
Employees watch their bosses closely for signs of being in and out of favor. Half the battle is providing good feedback when employees do well; the other half is not giving out negative messages inadvertently. Avoid these negative vibes.

Put an end to the excuses

January 2, 2020
The next time a co-worker or employee says “I wasn’t sure what you wanted, so I didn’t move forward” or something along those lines, follow these steps.

Address gender communication gaps

January 2, 2020
Here are three common—albeit not all-inclusive—differences and what you can do as leader to bridge the communication gap between male and female employees.

Important message? Deliver it yourself

January 2, 2020
You certainly don’t need to communicate everything yourself, but there are also some messages you shouldn’t entrust to others. The question is, how should you decide which is which? Here are four criteria.

New boss? Cover these issues early

December 13, 2019
Being the new boss is tough enough in easy times, but it’s especially hard now. Your employees will be concerned about your priorities and your style—and how they themselves will be affected. Plan a meeting early in your tenure to ease the tension.

Get more honest feedback: 4 tips

September 13, 2019
Hearing honest-to-goodness direct feedback from employees and co-workers is one of the best ways for you to improve ideas, plans, processes and even your own performance. Follow this advice from Kate Nasser to encourage them to speak up.

Elicit feedback, Steve Jobs–style

August 28, 2019
Want more feedback from your employees? Follow the late Steve Jobs’ example.

Words to use often

August 28, 2019
A few words from you can make a huge difference in employees’ attitudes. Take time each day to make comments like these.

4 tips for more effective communication

July 26, 2019
As a leader, you can’t waste a word. Adopt these habits to be an effective communicator, from Dean M. Brenner, The Latimer Group.

Be sensitive when rejecting staff’s ideas

July 12, 2019
Speaking up in front of a supervisor can be stressful—but it doesn’t have to be, according to new research from a Rice University psychologist. How a leader responds to employee suggestions can impact whether the employee opens up in the future.