Communication

Get more honest feedback: 4 tips

September 13, 2019
Hearing honest-to-goodness direct feedback from employees and co-workers is one of the best ways for you to improve ideas, plans, processes and even your own performance. Follow this advice from Kate Nasser to encourage them to speak up.

Elicit feedback, Steve Jobs–style

August 28, 2019
Want more feedback from your employees? Follow the late Steve Jobs’ example.

Words to use often

August 28, 2019
A few words from you can make a huge difference in employees’ attitudes. Take time each day to make comments like these.

4 tips for more effective communication

July 26, 2019
As a leader, you can’t waste a word. Adopt these habits to be an effective communicator, from Dean M. Brenner, The Latimer Group.

Be sensitive when rejecting staff’s ideas

July 12, 2019
Speaking up in front of a supervisor can be stressful—but it doesn’t have to be, according to new research from a Rice University psychologist. How a leader responds to employee suggestions can impact whether the employee opens up in the future.

Communicating with millennials at work

June 19, 2019
It’s projected that by 2020, 40% of the workplace will be millennials. That means that you will need to adapt your internal communications—if you want to get your message across. Follow these tips.

Communicate to lower stress

May 22, 2019
Too much long-term stress drives employees away—and in the meantime, their productivity plummets, performance lags and quality suffers.

Prompt people to share input

May 22, 2019
If the team goes silent when you request feedback or ideas, use these phrases to encourage people to speak up and share their insight.

Respond to silly suggestions

May 22, 2019
You want everyone contributing ideas and offering solutions. However, what if the suggestions you’re hearing are impractical or downright ridiculous? Do the following instead to respond—without crushing employees’ spirits.

Ensure critical info is absorbed

April 25, 2019
When you have extremely important information to share with people, don’t just assume they will find your message as important as you do. Instead, set the stage to ensure they both hear and fully comprehend your message.