November 1, 2000
It’s difficult to tell solid performers that their hard work on a project isn’t quite good enough. How do you ask team members to take another crack at a project without demotivating them?
October 1, 2000
If you refuse to set and enforce high standards, you’re not doing your people any favors and you’ll be stuck with second-rate work. Respond to blunders in a firm but supportive manner.
