Featured Content

Introvert employees: What you need to know

June 13, 2014

We reached out to best-selling author Jennifer Kahnweiler to learn more about the power of introverts in the office.

How to manage trouble-making meeting attendees

June 6, 2014
You’ve prepared the meeting agenda and presentation materials and secured all the necessary participants. But how do you keep the meeting on track when a few bad apples threaten to throw your meeting off track?

What to do when a key employee leaves

May 27, 2014

The hole left when an outstanding worker departs can seem big enough to swallow up the productivity of your whole unit. But it doesn’t have to be that way.

Learn a better way to give constructive criticism

December 1, 2013
When it comes to giving criticism, many managers have been taught to use the “sandwich” approach: Start with a positive statement, present the problem or concern, then finish with another upbeat sentence or bit of praise. But because the technique is so familiar, workers often view such conversations as insincere. Learn a better way to give constructive criticism.

The many ways you can screw up praise

November 1, 2012
It may seem as if praising a team member is always a good idea. What’s wrong with acknowledging a job well done, especially when research shows that appreciation from the boss ranks high in employee surveys?