Leadership & Career

8 questions office managers must address before return-to-work

November 7, 2020
Before a possible influx of employees back into the office, make sure you’ve begun to explore solutions to the following dilemmas.

Know how to end a meeting

October 29, 2020
One reason many meetings fail to accomplish their objectives is that managers don’t know how to conclude them. As a result, the meeting drags on for too long, key points are forgotten, and no decisions are made and acted upon. For a good ending, follow these guidelines.

Confront an eye-roller

October 29, 2020
You’re addressing a group, and someone is rolling his eyes or sighing at what you’re saying. Most of us try to ignore the rudeness, but sometimes you’re better off challenging it.

Meetings you may want to scrap

October 29, 2020
If your meetings are wasting time without accomplishing anything, look at your schedule and eliminate any unnecessary get-togethers.

Make room for rumors during change

October 29, 2020
After-the-meeting meetings breed gossip and rumors, as employees jump to their worst fears and misunderstandings grow. However, the worst thing to do is to forbid such meetings or scowl when you see employees talking together. Instead, try these tactics.

For better results, say it twice

October 29, 2020
English teachers often tell students to avoid redundancy, or saying the same thing twice (like that). But managers might do well to embrace it.

Know where the boss/friend line is

October 29, 2020
You naturally want to be on good terms with all your employees. A friendly relationship is good for everyone, as long as friendship doesn’t interfere with your responsibilities as a manager. Here’s how to strike the proper balance.

Don’t be a bobblehead

October 29, 2020
Gestures are a powerful part of active listening. Like many powerful things, however, they have both good and bad effects.

What’s behind those excuses?

October 29, 2020
Excuses. Every manager hears them, but how you respond to them depends on what your employees are trying to tell you.

4 tips to help you put your best face forward on video conference calls

October 23, 2020
Whether your entire workforce remains a virtual operation, or you’re simply communicating with clients and industry colleagues on video more often than usual, you may have found yourself relying on a method of communication that was largely unfamiliar to you before the pandemic. Use these tips to make sure you’re putting your best face forward on every video call.