December 23, 2020
In today’s fast-paced marketplace, leaders have to be nimble and confident. Here are some skills every leader should master in order to stay on top of his or her game.
December 23, 2020
Your receptionists directly affect customers’ first impressions, whether in person or over the phone. Treat receptionists accordingly—as customer specialists. Management consultant Marsha Lindquist suggests these five tactics for making the most of this key position.