Leadership & Career

Be persistent with new procedures

April 9, 2021
You probably already know the basic steps in helping your employees implement a new work procedure. Whether it’s an improved way to handle customer calls or a better manufacturing process, you can’t give these steps the once-over—you have to be excessive all the way through to make the transition work.

We have to stop meeting like this

March 26, 2021
3 ways to stop wasting time on Zoom and in the conference room.

Quash rumors and build trust

March 24, 2021
When things are changing rapidly and people are worried, rumors are the currency of the day. However, the negative effects of rumors don’t have to prevail. The founder of one company used open meetings, uncensored questioning by employees, and humor to disarm rumors and build employees’ trust.

Horror tales have value

March 12, 2021
Every group has its horror stories—those tales of the bad customer, the bad boss or just the bad day that people still shake their heads at long after the original situation is over. Dig into them for details, and you can add to your group’s shared knowledge and culture.

Recreate the ‘office’ in your virtual workplace

February 24, 2021
Technology and infrastructure solutions abound and have helped drive ongoing productivity. But at the center of a successful transition is the team leader, whose influence, as outlined here, is magnified in a virtual environment.

Limit your tolerance for whiners

February 24, 2021
Watch out for office whiners— employees who continually complain about everything imaginable.

In setting goals, balance degrees of difficulty

February 24, 2021
Striking the right balance for your employees is essential when you’re setting goals—you don’t want objectives to be either too easy or too hard. Keep these guidelines in mind.

Workplace unity: Keeping the peace amid strong opinions and emotions

February 12, 2021
What can managers do to promote office peace and lessen the risk of threatening rhetoric occurring?

4 tasks you don’t want to skip

February 10, 2021
Leading change is difficult, and it calls for a specific set of strengths and skills from a manager. Focus on these key tasks to make substantive change happen.

How leaders can focus on meeting 2021’s challenges

February 10, 2021
As a the new year begins to take shape amid much economic uncertainty, companies that successfully navigated 2020’s turbulence can’t rest, and they need engaged, forward-thinking leaders who can keep adjusting and focusing on the right factors in a volatile business environment.