July 23, 2021
Over 25 percent of the workforce is planning to leave their current employer as the pandemic recedes, a survey says. What’s driving this mass exodus? A lack of gratitude from management, says Michele Bailey, author of The Currency of Gratitude: Turning Small Gestures into Powerful Business Results.
July 23, 2021
It can be difficult to convince staff that your product or process must undergo prolonged testing before it’s launched. You’ve got to overcome both burgeoning optimism and the sense that a project must get underway now. But heed the experience of the former president and COO of Ritz-Carlton Hotels, Horst Schulze.