Management Skills

Handling the subversive worker

May 10, 2019
Subversive subordinates operate in three ways. They speak ill of you behind your back, misrepresent your comments to others and feed you incorrect or distorted facts so you draw the wrong conclusions. Here’s what to do.

5 mental traps of decision-making

May 9, 2019
Heuristics are defined as mental shortcuts, or unconscious routines, to help us deal with the complexities of decision-making. Most of the time, these shortcuts serve us well—but they can undermine our objectivity. Here are five psychological traps, or biases, that often derail business decisions.

Training that extends beyond work

April 18, 2019
Here’s a perk that could not only appeal to your workers, but can benefit your organization as well.

When you don’t like someone you supervise

April 16, 2019
Suppose one person on your team constantly speaks out in staff meetings, offers unrequested opinions and suggestions, comments on other people’s statements, and generally interposes himself between you and everyone else on your team.

What to say to worker who sees doom in everything

April 7, 2019
Trying to encourage your staff to do their best gets harder if one of them is always expecting the worst. Here’s how to approach these “Nervous Nellies.”

Forget someone’s name? What NOT to do

March 20, 2019
Never guess. You’ll likely get it wrong.

5 apps to run meetings more efficiently

March 14, 2019
“We could have wrapped this meeting up with an email,” is a phrase often uttered by exasperated employees whose productivity has taken a hit after spending a part of their working day stuck in meetings. Here is a list of five apps that can assist with hosting a successful and productive one.

4 people who sabotage projects

February 27, 2019
Planning a big, special work project? If you want it to go well, beware of—and learn how to manage—these project saboteurs.

Resolve conflicts faster

February 27, 2019
Use the SOLID response to slow down and resolve conflicts more quickly.

Are you in over your head?

February 17, 2019
Being promoted to a new role or project is an exciting time in your career, particu­larly if the additional responsibility repre­sents a significant step forward. Nevertheless, increased power often means overwhelming pressure to perform. Here are four ways to deal with the feeling that you’re in over your head.