Management Skills

Never let a mistake go to waste

May 9, 2014

Jack Welch, former chairman and CEO of General Electric, was sitting in on a midlevel manager’s demonstration of e-commerce when something went embarrassingly wrong: The computer equipment failed. The midlevel manager was mortified. What did Welch do?

4 challenges of being a young boss

April 14, 2014
Relations between managers in their 20s and 30s and older team members can be tricky, as different attitudes and life experiences may keep them from seeing eye to eye.

Are you derailing productivity?

April 14, 2014
Here are a few common ways your efforts to be a supportive manager may actually hinder your team’s potential.

Giving end-of-the-year gifts to staff

December 1, 2013
An end-of-year gift is a great way to show your staff how much you appreciate their hard work and dedication. But good intentions can quickly turn into sticky situations. Here are some considerations:

Celebrate Your Inner Wimp

December 1, 2013
There are times when being a wimp can help you. “It can help you successfully navigate volatile situations, protect important relationships and get you what you want professionally,” says communication consultant Geoffrey Tumlin.

Retaining Your MVPs

December 1, 2013
You know who they are—the most talented, committed and hardworking members of your team. These men and women continuously demonstrate their value to the organization. Part of your job as an effective manager is to create and maintain an environment where these most valuable players feel recognized and challenged and want to continue working, rather than seek opportunities elsewhere.

Mastering the art of delegating

December 1, 2013
Managers often complain they have too much work, yet many of their employees believe that they themselves are underused and aren’t given opportunities to learn new skills. So it’s a good idea to ask yourself, “Am I delegating enough work?”

Should I take a sick day?

December 1, 2013

You wake up with a stuffy nose and body aches. Going back to bed sounds appealing, but there’s a staff meeting today, you’re already behind on that big project, and you have 20 emails waiting for responses. This is a tricky situation.

The art of delegation

November 1, 2013
“To get anything of importance done, a manager must delegate everything that can possibly be done by others. This is a simple fact of business life,” says Brian Tracy, author of Delegation & Supervision.

5 Tips for Managing Your Virtual Workforce

November 1, 2013

The number of virtual workers in the U.S. has grown by 800% in the past five years, according to the research-advisory firm Nemertes Research. This dramatic shift in the workforce presents challenges and opportunities for managers. Here are five tips for effectively managing out-of-office team members: