Management Skills

When a fellow manager’s rudeness disrupts your team

November 1, 2004

“Tara,” you ask, “if they haven’t sent the requisitions back yet, and you need them, why don’t you just go up and get them?” “That woman is a witch,” she replied. “I don’t want to deal with Shirley even if it would make my job easier” …

Manager’s Checkup: Dealing with workplace grief

November 1, 2004
Whether tragedy strikes one person or a whole community, managers and their teams need to be prepared to deal with grief in the workplace. Test yourself with this true-or-false quiz:

When a worker passes the buck

October 1, 2004
Managers are often maddened when employees blame co-workers when things go awry. Here’s the strategy one manager used to deal with an employee’s buck-passing:

When there’s too much love for the team’s liking

October 1, 2004
It didn’t take a psychic to figure out that Aura and Viktor were attracted to each other. They have the same interests, mutual friends, similar goals. So you, their manager, were not surprised to learn they were dating …

Manager’s Checkup: Minding your work manners

October 1, 2004
Team leaders need to help their people be on their best workplace behavior. How are your team’s on-the-job manners? Test yourself with this quiz:

Manager’s Checkup: Are you a micromanager?

September 1, 2004
It’s hard to find anyone who’ll admit to being a “micromanager” — or who’ll say anything positive about that breed of manager. But sometimes, we all fit the bill, even when we think we’re just being “hands-on” or “engaged” with our teams and their work.

Closing the door on absence problems

September 1, 2004
You can help reduce absenteeism with a program of proactive planning.

Breaking bad work habits

September 1, 2004
No matter how responsible your employees are, if the team as a whole picks up bad work habits, it’s hard for you as a manager to break them one person at a time.

Manager’s Checkup: Creating healthy workplaces

August 1, 2004
Healthy teams are more productive, and managers can support employee health by creating healthy workplaces. How does yours measure up?

Will office politics lead to a landslide?

August 1, 2004
Even though you’re Alain’s supervisor, you and he have basically worked as equal partners for some time. But his ambition to move up is fairly transparent. And he’s a firm believer that it’s who you know, not what you know, that gets you ahead …