February 1, 2004
In a fast-paced environment, team leaders may find that multi-tasking leads to multiple headaches, not greater productivity. But often it’s necessary to work on tomorrow’s projects before you’re done with today’s. Here’s what Sean and Jackie did:
January 1, 2004
Sabrina, one of your newer and younger but better workers, has been absent twice this winter. Neither time did she call to alert you, as the company’s “snow day” policy requires. Now you’re supposed to dock her a day’s pay and put a counseling note in her personnel file. But you don’t want to …