June 8, 2017
If you want to keep your employees plugged into their jobs and coming into work with better ’tudes, you’re going to have to reinforce them somehow. But the question is, how? And when? And how much?
May 12, 2017
Employees expect decorum out of their managers, and are equipped with “decoders” to interpret a boss’s underlying meaning in their words. Those decoders often malfunction, painting you as an uncaring, bulldozing oaf, even though you’re not. (You’re not, right?)That leaves you with one recourse if you want avoid inadvertently sucking the wind out of a worker’s sail—unless that’s your goal. Be careful what you say.