Coaching & Motivating

Empower employees to make good decisions

August 1, 2013
When it comes to decision-making, the process is almost as important as the results and involves your hands-on participation with team members.

Lessons From Disney

July 1, 2013
For more than 50 years, Disney has been known for the exceptional connection between its employees and guests. Creating and maintaining this bond is the subject of Disney U: How Disney University Develops the World’s Most Engaged, Loyal and Customer-Centric Employees by Doug Lipp, a longtime Disney leader and internationally acclaimed expert on customer service and change management.

4 steps to coach teammates

July 1, 2013
Coaching your employees is the most effective way to raise morale, increase profits and performance, and ensure your team can meet the inevitable challenges that lie ahead. Use the GROW model to structure your coaching sessions to ensure employees truly benefit from the conversations.

5 Ways to Inspire Employees

June 1, 2013
Many leaders use outdated methods of motivation like bribery and dangling a carrot. Perceived as manipulation, these methods backfire by creating mistrust, passive-aggressive behavior and inaction.

3 Reasons to Foster Employee Development

June 1, 2013
Training budgets in many organizations were cut during the recession for all but the most basic purposes, such as bringing new employees on board. Now that the talent war has heated up again, it’s time for companies that are seriously committed to retaining their best people and attracting more like them to invest in training. Here are three reasons it’s worth the time and money:

Tell stories to forge tight bonds

April 12, 2013
As a leader you can tell people what to do. But barking orders rarely endears you to your team. A better way to instruct and inspire staffers is to share personal anecdotes.

5 steps to help workers develop their skills

March 1, 2013
Offering employees opportunities to improve their skills ensures they can successfully perform their jobs, and it also keeps them engaged. Follow these steps to create a skills development plan for each employee.

Why It’s Smart to Have Selfish Employees

February 1, 2013
There is a common misconception that a selfish person makes for an unmanageable employee—perhaps this person will destroy the team dynamic that we all strive for within our organizations? But organizations that don’t pay positive attention to me-oriented employees miss the opportunity to gain highly self-motivated team members who can significantly benefit the organization.

Is Your Employee Promotable?

January 1, 2013

You probably wouldn’t be where you are professionally if it weren’t for an attentive boss who took an interest and recognized your special talents. Now it’s time to pass that favor along by recognizing and cultivating talent among your own employees. Here’s how:

Top 10 Employee Retention Strategies

December 1, 2012
The biggest challenge for an organization is keeping its top talent. Times are changing and so are the attitudes of today’s worker. Here are the top 10 employee retention strategies: