Communication

Why are my employees so uncooperative?

March 30, 2016
A single uncooperative person can throw a whole team out of synch, particularly when you’re facing rapidly changing demands and opportunities.

The sound of silence is bad for your company

February 25, 2016
So, you have a perfectly functional workplace where things are getting done adequately—but the office has become one of those too-quiet places where you can drop a dime on the carpet and hear it echo up and down the hallway.

Tips to improve your bio

February 24, 2016
A well-written biography is a great way to bolster your credibility, increase your visibility and earn you respect from contacts and clients.

Small words, big results

February 15, 2016

The little things we say—or don’t say—can make a big difference in employee morale and productivity. Which of these do you use, or don’t use?

The art of persuasion: 5 tips

February 4, 2016
Persuasion is the art of getting others to want to do what you want them to do. Many times you’ll obtain cooperation with any effort to persuade.

Spot employee trouble before it gets out of hand

December 29, 2015
How can you detect and solve problems being experienced by employees who don’t speak up? Try this approach.

Are you a sentence stomper?

December 14, 2015
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A quick guide to giving orders

December 4, 2015
There’s something about giving orders that makes most of us slightly uncomfortable if not downright queasy. But sometimes a situation makes it necessary to give a direct order to an employee and know that it will be carried out. Here’s how.

Get the most out of exit interviews

November 17, 2015
A team member’s departure offers a valuable opportunity to see how well the team is working and what might be done to improve conditions for future employees.

You might be playing favorites and not know it

November 7, 2015
When envy, gossip or revenge get going, it doesn’t take long for a harmonious team to turn into a miserable crew. Make sure you’re not contribut­ing to such problems by playing favor­ites unknowingly.