Communication

Yes, ask staff for feedback

August 26, 2020
Good managers give feedback. Smart managers ask for it. Here’s how to encourage your employees to give you feedback about your performance that you can learn from.

Prime your staff for ideas

August 14, 2020
No manager can have all the solutions or all the ideas. But whether your workforce is willing to contribute their own ideas and wisdom depends on your attitude and your organization’s culture.

Feedback for new hires

July 22, 2020
New hires typically want lots of information about how they’re doing during their first few weeks and months on the job. Providing good feedback will get them engaged in their work and committed to your organization for the long term. Here’s how to give them the support they need.

Inclusivity and harmony: The battle against racism

July 10, 2020
Companies and their leaders need to be at the forefront in the battle against racism.

4 tips to be a better persuader

July 9, 2020
Yes, you can order your employees to do what you want, but you’ll get better results by persuading them that you know what you’re talking about. Persuasion is a skill that can be developed with practice. Here are four tips.

Communication is key to fixing performance

June 26, 2020
Dealing with an employee who’s not performing up to standards doesn’t have to be a nightmare. It does call for a lot of communication. Follow these guidelines.

What to cover in your one-on-ones

June 24, 2020
Regular one-on-one meetings with employees can help you both move forward with confidence, as long as you do more than chat about the weather and last night’s ballgame.

How to handle an extrovert

June 12, 2020
Extroverted employees are friendly and outgoing, like to talk to co-workers and customers, and are often good communicators. But when their jobs get tough or they feel down, they also need to talk, and they probably come to you. Accept this as the natural order of things, and make it positive and productive for both them and yourself.

When criticizing, careful with praise

March 13, 2020
When you have to criticize an employee’s work, being kind, positive and balanced is never wrong.

2 simple steps to make your next meeting a success

March 5, 2020
To ensure your next meeting produces results, the Harvard Business Review urges two critical steps.