Communication

3 more things not to say at work

May 23, 2018
Here’s the latest installment of phrases you should never utter at work—unless you want people to think less of you.

Don’t be the cause of bottlenecks

May 23, 2018
Communication bottlenecks can bring your team’s progress to a screeching halt. Make sure that you aren’t responsible for slowing things down because of poor communication habits. Follow these tips.

Too busy to chat? What to do

May 14, 2018
While small talk can be a good way to connect with your employees, when you need to get stuff done, it is often tough to get away from drop-in visitors. Try these steps to get back to productivity.

Squeeze value from meetings

February 24, 2018

To convey your organization’s new direction to employees, you host lots of informational meetings. You strive to stay on message and repeatedly emphasize core pillars of change. But to ensure that your meetings sink in, stop diagramming your vision like a football coach mapping out a play. Instead, let the group talk.

Grammar and spelling: Why its important

January 21, 2018
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Best holiday gift for employees could be a simple ‘thank you’

November 28, 2017

A little appreciation can go a long way with employees. This holiday season, remind supervisors to stuff their employees’ stockings with a simple “thank you” for a year of loyal service.

Reasons to announce change early

November 13, 2017

While you may want to wait as long as possible before you break bad news to your team, you’ll reduce resistance and increase support for the change if you announce it early.

Get better at communicating

November 10, 2017

Your job is tell your employees what to do. Right? No, of course that’s wrong. Your job is to communicate with your employees to bring the best out of them. It’s about being positive, not bossy. Here’s how.

Prepare for difficult conversations

October 25, 2017
Conducting difficult conversations is never fun. However, leadership expert Kevin Eikenberry says you can make them less unbearable—and ensure a better outcome—if you ask yourself these questions beforehand.

Any ideas on how to boost participation at brainstorming sessions?

October 13, 2017
Q. Every time we hold brainstorming meetings to generate fresh ideas or to solve problems, we get the same people contributing. Any thoughts on how I can spur more employees to participate?