Management Skills

Make sure praise is genuine

January 30, 2015
Q. I’m aware of the value of praising employees. However, when I praise them, they roll their eyes or shrug. Am I doing something wrong? — T.T., California

Stay the course when delegating

January 29, 2015
Q. I know I should delegate, but every time I hand off an assignment it turns into a disaster. I spend more time fixing what’s broken than if I did it myself. Am I crazy, or should I accept that delegating isn’t for me? — Rafael, Maryland

Uh oh! You’re losing ’em

January 28, 2015
Your presentation can captivate your audience, and all you need is 30 minutes to prepare.

Step one in managing a new staff?

January 14, 2015
Get everyone’s names down fast—and use them.

January 2015 is here, and you know what that means …

January 1, 2015
Here’s a slip-up we bet you’ve committed time and time again.

Hold a “disgruntled customer” meeting this month

December 31, 2014
Why should you pretend you think what your company produces is absolutely terrible?

Looking to motivate? Try a little guilt

December 18, 2014

You rarely hear about one of the most powerful motivators: guilt. While you don’t want to overuse this delicate tool, it can work well in certain situations.

The sheet cake that shook a manager’s resolve

December 10, 2014
The birthday party that Arthur’s product team threw for him in the break room was going fine. Then Gary and Ellen strolled in with… The Cake.

The genius of just giving in

November 10, 2014
It’s not always wise to fight what you believe in.

Webinar Wisdom: The Manager’s Role in Creating – and Correcting – Poor Performance

November 7, 2014
A quick summary of a recent training webinar presented by Business Management Daily.