Management Skills

Managing the Google way

July 14, 2014
Google, the king of search engines, recently set out on a search of its own—to identify the qualities that make the highest-quality managers at Google Inc., and then to replicate those qualities across the entire company.

‘Management by walking around’: 3 tips

July 7, 2014
MBWA is an effective way to discover employment problems no one would normally tell you about.

How to manage trouble-making meeting attendees

June 6, 2014
You’ve prepared the meeting agenda and presentation materials and secured all the necessary participants. But how do you keep the meeting on track when a few bad apples threaten to throw your meeting off track?

Never let a mistake go to waste

May 9, 2014

Jack Welch, former chairman and CEO of General Electric, was sitting in on a midlevel manager’s demonstration of e-commerce when something went embarrassingly wrong: The computer equipment failed. The midlevel manager was mortified. What did Welch do?

4 challenges of being a young boss

April 14, 2014
Relations between managers in their 20s and 30s and older team members can be tricky, as different attitudes and life experiences may keep them from seeing eye to eye.

Are you derailing productivity?

April 14, 2014
Here are a few common ways your efforts to be a supportive manager may actually hinder your team’s potential.

Should I take a sick day?

December 1, 2013

You wake up with a stuffy nose and body aches. Going back to bed sounds appealing, but there’s a staff meeting today, you’re already behind on that big project, and you have 20 emails waiting for responses. This is a tricky situation.

Giving end-of-the-year gifts to staff

December 1, 2013
An end-of-year gift is a great way to show your staff how much you appreciate their hard work and dedication. But good intentions can quickly turn into sticky situations. Here are some considerations:

Celebrate Your Inner Wimp

December 1, 2013
There are times when being a wimp can help you. “It can help you successfully navigate volatile situations, protect important relationships and get you what you want professionally,” says communication consultant Geoffrey Tumlin.

Retaining Your MVPs

December 1, 2013
You know who they are—the most talented, committed and hardworking members of your team. These men and women continuously demonstrate their value to the organization. Part of your job as an effective manager is to create and maintain an environment where these most valuable players feel recognized and challenged and want to continue working, rather than seek opportunities elsewhere.